April 2020 update
It has been quite an experience operating our physiotherapy practice through these unprecedented times. Like yourself, our team are making our best efforts to adjust and make sound, rational decisions in this rapidly evolving situation.
Our first priority remains in maintaining our high level of service so as to be able to serve our community amidst these tough times. It has been challenging as we have to balance being remain open for business to support and serve our local community and also to keep our clients in our community safe.
Through these changing times, we are committed to follow medical advice from the Australian Government closely to keep our staff, customers and workplace safe. We have implemented more hygiene measures in our clinics, and the plan is to keep our business open and running for as long as possible to minimize disruptions to our services.
Being sensitive to our client’s need also means that we need to be flexible in adopting changes to our model of service. As a result, we are now offering home visits for clients that are apprehensive about going out and into our practices. We can also offer teleconference consultations too for clients that would not require the hands on treatment but would benefit from exercise prescription and customized advice on how to manage their condition.
Our business has never been faced with such challenging times, but our commitment to serving the community has never been stronger, and we thank you all for your ongoing support to our business over the past 10 years.